Changes to Domain Renewals

Published: 15th Oct 2012 in News

This is a notice for clients for whom we have registered and continue to renew domain names on their behalf.

Our domain registrar has let us know that they are implementing some changes to ensure renewal of domains run as smoothly as possible, lowering the risk of domain suspension and downtime. So, they will now request domain renewal payments 7 days in advance of the expiry date. As you already know, our terms and conditions say that funds are required by us at least 14 days in advance of the expiry date, otherwise we can't be responsible if your domain name is lost, suspended or bought by someone else. Therefore, in light of these changes, we will continue to send your renewal reminders at least 30 days in advance and request that payment is made 14 days before domain exipry.

We know that you, our lovely clients, pay promptly anyway and so I hope that these changes won't affect you too much and that our early reminders will still provide plenty of time to prepare your renewal payment. If you have any questions then please don't hesitate to contact us.

Thank you